About the Role
The personal assistant will offer comprehensive support to the owner of CB Enterprises and their 3 small entities in all areas including communications, scheduling, administration, receivables management, and customer satisfaction. We need someone dedicated to our purposes, open to learning new things, and strong in organizational skills to fill this role.
Ideal candidates will be experienced in administration function, highly attentive to detail, and innovative in workflow management. This individual must be organized and possess the ability to adapt to shifting deadlines and priorities.
Key Objectives
● Offer assistance in task management
● Streamline client care
● Aid in client satisfaction
● Monitor deliverable timelines
● Manage scheduling and booking workflows
Responsibilities Include
● Manage calendars so they are accurately updated with availability for appointments and bookings
● Maintain phone communications during office hours for 1-2 entities
● Process executive communications and correspondences for client requests and inquiries via company email boxes
● Assist in streamlining and improving the administrative processes
● Manage task lists, deadlines, and due dates
● Manage clients invoicing and billing
● Maintain e-filing system
● Collaborate with owner on routine weekly and monthly client update emails
● Streamline new leads through workflows
● Follow-up with cold leads and clients
● Participate in social media posting, ads, and lead management
● Perform relevant ad-hoc tasks upon request
● Assist with 1-2 in-person events per year as needed in a support capacity
● Communicate in office with all levels of staff to ensure coordination
● Draft meeting agendas for client meetings
● Perform relevant ad-hoc tasks upon request
● Support month-end close process by ensuring timely and accurate completion of tasks.
● Perform relevant ad-hoc tasks upon request.
Benefits of Working for Us
● Flexible schedule
● Trainings and Development
● Seasonal bonuses
● Annual complimentary portrait session
● Discounted Tax Services
● Access to Exclusive Events
● Paid Birthday Leave
● Potential to Grow into Full-Time Position
This is a part time remote position with a competitive hourly rate of $20-25/per hour. The final offer will be determined by multiple factors, including candidate experience and expertise. This position is on track for a full-time conversion.
Requirements
General Requirements
1-3 years experience in administrative role
Excellent verbal and written communications skills
Familiarity with Microsoft Office and Google Workspace
High Attention to Detail
Excellent time and task management skills
Self-starter and able to work with little supervision
Experience in an office environment or other professional setting
Ability to handle multiple tasks while properly prioritizing urgent and high-impact work
Ability to exercise discretion with sensitive information, including client and company data
Strong Organizational Skills
Personable & Professional Personality
Strong communication skills
Adaptable to change
Has own laptop or computer and access to internet
Preferred Qualities
Experience working with to achieve shared goals
Experience working in client Billing
Ability to compartmentalize multiple active roles
Innovative Problem Solving Skills
Familiarity with 17hats CMR system a plus
Self-starter personality and intellectual curiosity
Strong problem-solving ability
Strong project management ability
Comfort working with top-level managerial staff
Experience with Social Media like Instagram, Facebook, and Threads posting
About the Company
CB Enterprises is the parent brand of Cookie Captures and the personal brand of our owner who has a life mission to provoke the world to grow in wholeness, boldness, and freedom. Cookie Captures is a multi-media company that works to bridge gaps between people, memories, vision, and creativity. We stand on values of intentionality, care, and connection and work to provide memorable media experiences to those we serve.
We are looking for team members who add to our values and can commit to practices that help us shower care and excellence on those we serve.